Company Overview

Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 600+ professionals across multiple countries, we are scaling globally to support travellers with seamless, unlimited data connectivity.

We’re not just connecting people—we’re enabling freedom and peace of mind, ensuring our users stay connected from the second they land, wherever their journey takes them.

The Role

As a Workforce Data Analyst, you will provide the data-driven insights that enable Holafly to plan, optimise and scale our people operations. You will partner with People Ops, Talent Acquisition, Workforce Planning and business leaders to translate workforce data into clear, actionable recommendations that improve capacity planning, hiring efficiency, and operational performance. This role suits someone who is analytical, curious about people data, and keen to make an impact across a global, fast-growing organisation.

Key Responsibilities

• Develop and maintain workforce dashboards and reports using SQL, BI tools and spreadsheets to surface trends across headcount, hiring funnels, attrition, capacity and productivity.

• Partner with People Ops and Talent teams to design workforce forecasts, capacity plans and hiring models that align resourcing with business priorities.

• Analyse recruitment metrics (time-to-fill, source performance, offer acceptance) and provide recommendations to improve hiring efficiency and candidate experience.

• Measure and report on attrition and retention drivers, performing cohort and root-cause analyses to inform retention strategies.

• Automate recurring reports and processes to reduce manual effort and ensure stakeholders have timely access to accurate workforce data.

• Translate complex data into clear, consumable insights and presentations for HR leaders, people managers and senior stakeholders.

• Collaborate with HRIS and People Ops to improve data quality, maintain documentation and implement robust governance for workforce metrics.

• Support ad-hoc People analytics projects, including pay equity reviews, diversity monitoring and program evaluations.

Mindset & Approach

Data-first: You prioritise accurate, repeatable analysis and build solutions that scale as the organisation grows.

Collaborative: You work closely with cross-functional partners, communicating findings in plain language and ensuring insights lead to action.

Curious and pragmatic: You balance analytical rigour with practical recommendations that can be implemented quickly to improve outcomes.

Continuous improver: You seek opportunities to automate, standardise and raise the quality of workforce reporting and processes.

Qualifications

• Proven experience in people analytics, workforce planning or HR analytics within a fast-paced, high-growth environment (SaaS, eCommerce, telecoms or travel advantageous).

• Strong SQL skills for data extraction and transformation; experience with modern BI tools (e.g., Looker, Tableau, Power BI) and advanced spreadsheet proficiency.

• Experience building forecasts, capacity models and recruitment analytics to inform hiring decisions.

• Excellent data visualisation and storytelling skills with the ability to present complex analyses to non-technical stakeholders.

• High attention to data quality and experience working with HRIS systems (e.g., BambooHR, Workday, Personio) to maintain reliable workforce data.

• Strong communication skills in English (UK) and the ability to produce clear written reports and presentations.

Good to Have

• Experience with statistical analysis and tools such as R or Python for deeper analytical modelling.

• Familiarity with HR metrics taxonomy, pay equity analysis and diversity monitoring frameworks.

• Previous exposure to OKR-driven organisations and experience linking workforce metrics to business outcomes.

• Experience working in a remote-first or distributed team environment.

Benefits & Perks

• Competitive salary with performance-related incentives and opportunities for career progression across People, Operations and Product functions.

• Learning and development budget, regular training and coaching to expand your analytics and people expertise.

• Opportunity to influence people strategy at a high-growth scale-up that supports travellers worldwide.

Holafly is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to building an inclusive culture where everyone can thrive.